Shipping & Returns

Shipping Policy

Q- What shipping options are available? 

A- We are using Citylink.

Q-About Ghostbird FREE Shipping program. 
A- For every order in 3 months coffee subscription, we will provide FREE shipping services to your doorstep. 

Q- How much each shipping fee? 
A- Ghostbird FREE Shipping Fee Program is available for 3 months coffee subscription plan and those order with minimum spend of RM100 and above. The shipping fee of normal parcel will be charged at standard rate as quoted based on CITYLINK.

Return & Exchange Policy

Q-Can I exchange to other item?

A- Unfortunately you are not allowed to exchange an item that costs less than the original. You can only exchange your purchase WITHOUT any damage to the same or even higher price range, subject to availability. However, please consult our friendly customer care if you would like to exchange an item of higher value.

Please refer to FAQ for more details.

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